Vision, Mission, Core Values, and Norms
Mission: We provide safe, efficient and cost-effective sanitary sewer services to portions of East Palo Alto and Menlo Park.
Core Values: Quality Service, Commitment, Loyalty, Leadership, Vision and Clear Direction.
It is the policy of this Board that all operations and meetings of the East Palo Alto Sanitary District be conducted in such a manner that reflects and respects the cultural diversity of the community served by the District, and that this Board shall deem any comment, or action that seeks to demean, insult, or otherwise diminish the dignity of any person based on ethnicity, language, cultural background, or national origin to be improper and intolerable in any portion of the District’s meetings or operations.
If you are experiencing a sewer emergency after hours call (650) 325-9021, to speak with a live representative and leave your name, address, phone number and the nature of your emergency.